Privacy Policy

Welcome to our Privacy Policy page! When you use our web site services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we it, and what we do with it. When you share information with us, we can make our services even better for you. As you use our services, we want you to be clear how we’re using information and the ways in which you can your privacy. This is important; we hope you will take time to read it carefully. We’ve tried to keep it as simple as possible.

Our customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request, at any time. RCA Group Pty Ltd makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties. However, RCA Group Pty Ltd does not control each and every risk related to the use of the Internet, and therefore warns the Site users of the potential risks involved in the functioning and use of the Internet. The Site may include links to other web sites or other internet sources. As RCA Group Pty Ltd cannot control these web sites and external sources, RCA Group Pty Ltd cannot be held responsible for the provision or display of these web sites and external sources, and may not be held liable for the content, advertising, products, services or any other material available on or from these web sites or external sources. If you are of the view that your information is inaccurate or out of date, please contact our Privacy Officer using the contact details below. RCA Group Pty Ltd is committed to resolving your complaint. If we do not resolve your complaint to your satisfaction, you may contact the Federal Privacy Commissioner. The Commissioner’s hotline service number is 1300 363 992.

We will usually collect your name, address, company details and contact information when you subscribe to our newsletters or have business dealings with us. You provide some of this data directly, such as when you subscribe to our newsletter or submit an online enquiry. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device.

Our web site uses the data we collect for three basic purposes: to operate our business and provide (including improving and personalizing) the services we offer, to send communications, including promotional communications, and to display advertising. In carrying out these purposes, we combine data we collect through the various web site services you use to give you a more seamless, consistent and personalized experience.

We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. For example, we share your content with third parties when you tell us to do so. When you provide payment data to make a purchase, we will share payment data with banks and other entities that process payment transactions or provide other financial services, and for fraud prevention and credit risk reduction. In addition, we share personal data among our controlled affiliates and subsidiaries. We also share personal data with vendors or agents working on our behalf for the purposes described in this statement. For example, companies we’ve hired to provide customer service support or assist in protecting and securing our systems and services may need access to personal data in order to provide those functions. In such cases, these companies must abide by our data privacy and security requirements and are not allowed to use personal data they receive from us for any other purpose. We may also disclose personal data as part of a corporate transaction such as a merger or sale of assets.

Any material on this website is intended only to provide a general overview on matters of interest and should not be relied on as a substitute for professional advice. You should seek legal, tax, financial or other professional advice before acting or relying on any of the content. The information on this website may change and we do not guarantee its accuracy or currency as there may be delays, errors or omissions. This website may contain links to other websites. RCA Group Pty Ltd makes no representation or warranty as to the accuracy or currency of the information on those linked sites. Links to other websites should not be construed as a recommendation or referral.

RCA Group Pty Ltd will not be liable for any consequential loss resulting from the use of this website, including but not limited to loss of opportunity, revenue, or loss resulting from security failure or the transmission of a computer virus. RCA Group Pty Ltd excludes all implied conditions and warranties with respect to this website.

No material on this website can be reproduced, adapted, distributed, stored or transmitted without prior written consent from RCA Group Pty Ltd.

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